The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal
address, payment information, and the details of the product that youʼre ordering. You may also choose to provide me with additional personal information, if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, pincluding:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any
time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal
information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the
transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply
generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Christopher Henderson at Modern Metal Clocks, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org
Any of my products on Etsy can be customised to suit your requirements. This includes the size, colour, type of effects (Grinds, Etching), clocks hands etc.
I do not personalise my products as yet but it is something I'm thinking of doing...
Please inbox your request to me and give as much detail as possible and I'll my best to accomplish your needs...
This item is made to order so after you have bought you art the processing time to make it is usually between 1 - 2 weeks before shipping.
Please contact me if you need your order faster.
Costs may be added depending on urgency.
We Offer Worldwide Shipping! limited
You will receive shipment notification and tracking information when your package is ready for shipment.
UK Delivery should take between 2 – 3 days.
European Delivery around between 4 - 7 days.
US and Canada Delivery around 9 - 15 days.
Australia and anywhere else 10 - 30 days
Each wall clock is securely boxed and well protected for during shipping.
100% Handmade to order from the finest quality materials, Christopher Henderson's artwork is grinded, sanded and painted by hand in his workshop studio located in Hull, United Kingdom.
Christopher uses unique signature engravings to bring his art to life. These engraved patterns are etched in to the metallic surface using various power & air tools. The light catches and creates mesmerising & exciting effects.
Your art piece and be a hand-crafted rendition of the design shown in the pictures.
So please note each piece may vary only slightly but this what makes each artwork totally original.
Maintaining your metal art really easy.
We recommend using a dry lint free cloth. If you have marks or fingerprints that do not disappear try with a small amount of warm water.
Further to that not working white spirits or denatured alcohol. Remove marks then use try cloth immediately afterwards.
In our instructions we advise to always use rubber or cotton gloves to handle and hang your artwork.
Christopher Henderson is the artist behind this contemporary metal wall art.
Christopher has worked as a artist & metal worker for most of his working life and has a passion for designing and creating anything from metal and other materials.
Power and air tools, techniques and skills like welding, cutting, drilling, bending, spray painting, sanding and grinding are used in this process to help create the metal art he does.
"I’ve always had love and appreciation of art, my uncle is a oil painting artist and my dad was a fine art dealer so I knew it was in my genes somewhere."
• Please use cotton or rubber gloves when handling and hanging your metal art or clock. This will helps prevent any stains or marks getting on your clock from the oils within your hands.
• Please clean with a lint free cloth and warm water only if necessary.
• We advise to use a 50mm screw and wall plug for hanging your clock.
• Please make sure your screw sticks out 20 - 30mm from the wall to the end of the screw. This is adequate for hooking into the clock hanger. Foam spacer pads are provided also to add floating effect.
• The hanger can be located on the top of the clock mechanism.
• PLEASE! hang the clock remembering to use gloves or any other way that doesn’t consist of using bare hands...
We can't accept returns for custom items, handmade to order, sale items, customer chooses the wrong size, colour or design or accepting damaged items from couriers.
Information on our products is provided in the description so read carefully.
Pictures and videos are available for helping customers to make there decision to buy.
If you have a damaged parcel/item YOU MUST NOT ACCEPT! it from the courier! Immediately take photos tell the couriers you cannot accept the item and then contact us. Accepting damaged items will result in any returns & exchanges denied.
We only accept returns on manufacturer faults! Please contact us within 3 days of receiving the item.
Return costs are always the buyer's responsibility.
The following responsibilities are for the buyer’s;
- Whilst we will do our most to help you in an event that your order is held at customs. We are not accountable or responsible for the item being held. Please contact your local customs office for information on why it is being held.
Please! If you are unsure please contact your customs office before purchasing.
- Import taxes, charges and duties are NOT! included in the item or shipping cost. These charges are the buyer's responsibilities
- Please contact your customs office to determine what these additional costs are before buying your item.
- Extra shipping surcharge may be applied depending on your domestic or international locations. All items are shipped from the United Kingdom
You will receive shipment notification and tracking information once package is ready for shipment.
It is highly unlikely for our items to receive shipment damage due to our secure packaging. In the unlikely case of your item being damaged please DO NOT ACCEPT! the parcel. Please document any damage then contact us immediately.
Free shipping applies to orders shipping within the UK , some other regions are subject to additional shipping costs.
We reserve the right to cancel any orders with insufficient paid postage.
We do not expect exchanges. The only circumstances we expect exchanges is if your item has a manufacturers fault.
It is highly unlikely for our items to receive shipment damage due to our secure packaging.
In a case of unlikely shipment damage do not accept the parcel from the courier. Please document any damage and take as many photos as you can then contact us immediately.
Accepting damaged parcels will result in exchanges not been accepted.
We not accept exchanges on;
- Custom items
- made to order items
- Sale Items
- Customers choosing the wrong design, colour or size
- Damaged parcels
Cancellation only accepted within 24 hours
Returns Address Information:
Modern Elements Decor
25 Wickenby Garth
Please add order number on label or packaging so we can identify the return.
Email: modernelementsuk [!at] gmail.com
We only accept returns on manufacturer faults only!
Sometimes our prices change.
Unfortunately, we cannot accept part refunds on purchases that have changed in price after the sale date. We are not eligible to refund the difference. As we live in a ever changing competitive market we have to change our prices regularly from time to time. We do apologise if we do drop the price after you've purchased just take in mind we do this for competitive reasons.
Removing clock hands
Place paper between the clocks surface and clock hands for protection. The next step is to remove the second hand which is attached to the centre pin. The clock hands are pull off and push on style and fixed using friction. To release the clock hands simply use your fingers.
Installing the Clock Hands
To install the clock hands first push the hour hand on. I find pinching the clocks threaded shaft then pushing the hand down with your nails works well. Then the same process for the minute hand works also. Next push second hand on by using your thumb making sure the pin lines up with the pin within the shaft. Lastly wipe the centre pins surface with a dry towel to remove any oils or acids leftover from your fingers.
Once the clock hands have being removed you can start to undo the hex nut at the front. The mechanism will now pull through the hole on the clock.
Add the new mechanism and fix with a hex nut, then push the hands back on following the steps above. Ensure the hands are all lined up at 12 o clock and parallel to each other, allowing a tiny bit of space between the hands to ensure they do not touch each other as they spin around. Lastly insert an battery, set the time and your clock mechanism is ready.
Tips: Always take note of exactly how you disassembled your clock, as you will need to reassemble it in the same way once you have replaced the mechanism.